Saddle owners should register their new saddle in order to activate the Warranty below:

Intec Corp Limited Warranty does not apply to normal wear or damage resulting from accident, misuse, abuse or neglect. Intec Corp makes no warranties other than the limited warranty expressly set forth herein.MTL brand saddles are warranted by Intec Corp against a broken tree or a malfunction of the MTL Genesis™ adjustable tree system for a period of 5 years from the date of purchase.

It is our experience that any malfunction of the saddle trees and/or the Genesis adjustable system can be a result of improper use or abuse, and INTEC Corp has the right to determine the cause of the malfunction to be a defect, or a result of a traumatic incident that is not the responsibility of INTEC Corp.

Some states do not allow limitations or exclusions of implied warranties, and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. Intec Corp limited warranty gives you specific legal rights and you may have other rights which vary from jurisdiction to jurisdiction).

To obtain service under Intec Corp limited warranty, you must be the original purchaser/user of the product and you must obtain a Returned Material Authorization (RMA) number from Intec Corp. The product must be returned to Intec with transportation charges prepaid, and must be accompanied by a brief description of the problem encountered, proof of purchase date and place of purchase. Call Intec Customer Service 732-290-3000 ext 205 before sending any equipment back for warranty service.